Birdieins
Knowledge Base

Frequently Asked Questions

Have questions about how Birdieins processes videos, protects privacy, or scores assessments? We've got you covered.

General
How long does it take to process a video?
Video processing itself takes around 45 minutes, with an additional 15 minutes possible during peak times once upload video was done. Our automated system ensures you see your processed video with annotations as soon as it's ready.
How many activities per a given type can I track on my history?
You can typically track 5 recent activities of a specific type for easy understanding. We limit this to avoid overwhelming players with too much data. However, for custom assessments (which you define and track less frequently, like daily or twice a week), you can access up to 10 historical entries since custom assessments are self-defined and tracked less often, you can see a longer history to better understand trends.
Can I ask Birdieins questions about sports or fitness?
Birdie is your go-to resource for all things sports and fitness! Feel free to ask any questions you have within the app's chat window. Whether you're curious about training techniques, need guidance on a specific sport, or want to discuss fitness goals, Birdie's advanced language model is here to help. Additionally, Birdie can assist with crafting personalized diet plans based on your unique needs. Simply provide your requirements, and the app will generate a clear table format plan you can easily follow. Think of Birdie as your pocket-sized coach, cheering you on and providing expert advice every step of the way!
Player Access
Do I need to be part of an academy to use BirdieIns?
BirdieIns is built for easy use, but for unlocking its full potential, joining our academy is highly recommended. Experienced coaches bring more than just data - they analyze your unique insights from BirdieIns, pinpoint areas for improvement, and craft personalized training plans designed for maximum effectiveness. Think of it as supercharging your fitness journey: BirdieIns provides the data, while coaches guide you with expertise, leading to faster progress and achieving your goals like never before!
Can players create their own custom assessments?
Take ownership of your training with custom assessments! BirdieIns empowers you to design personal challenges alongside coach-created assessments. Track your progress on self-defined goals, like a 3-day-a-week 5km run you set for yourself. While these achievements won't appear in the official summary report, you can access them anytime to celebrate your personal victories and measure your progress. Remember, coach-designed assessments contribute to the summary report for a more comprehensive analysis. So, whether you want to conquer self-set goals or leverage expert guidance, Birdieins gives you the flexibility to choose!
Can players record and assess other players?
Player assessments are currently reserved for coaches within the academy to ensure personalized improvement and privacy.
Security & Privacy for Schools
How does BirdieIns ensure student privacy in uploaded videos?
As soon as a video is uploaded, BirdieIns processes it to automatically blur all faces, ensuring student identity protection. The original unblurred video is permanently deleted after processing. Only the blurred version is stored and used for analysis and reporting.
Who can access the videos and reports within a school?
Only onboarded teachers who are registered with BirdieIns can access videos and reports. Access is granted via a secure login using their email or phone number and a one-time password (OTP). Additionally, schools have full control over whether teachers can or cannot view specific videos, thanks to customizable permission settings.
What if a teacher suspects unauthorized access to their account?
BirdieIns provides an option to log out from all devices instantly. If there's any suspicion of unauthorized access, the teacher can securely end all active sessions and reauthenticate with a new OTP, ensuring their account remains protected.
Are the video outputs stored securely and are they shareable?
Yes, all blurred output videos are securely stored on our platform with restricted access. These videos are intended strictly for internal school use. Sharing permissions are tightly controlled and monitored, and no external sharing is possible without administrative approval.
Video Recordings & Field Setup
How do I record a video?
To record a video, you will need a smartphone. Ensure your phone is in landscape mode for the best view.
How do I keep my phone steady?
It’s essential to keep your phone steady while recording. We recommend using a tripod or placing your phone on a stable surface.
When should I pause the video?
You should pause the video whenever there is no activity on the field. This helps to save storage space and improve video quality.
Can coach or teachers record videos during custom fitness assessments?
Yes, teachers can record up to 1 minute of video while capturing custom assessment results. For example, during a 500-meter run, a teacher can record short clips at the start and end of the run to capture student performance. While recording, there’s also an option to input student progress data in real-time, ensuring both visual and performance metrics are captured accurately.
Do I need to keep the cones in place during the entire performance?
No, it's not required to keep the cones intact throughout the activity. BirdieIns uses the first 5 seconds of recording to detect and capture all marker positions. After that, assessments can be performed near the already registered marker points. For example, in a broad jump, once points A and B are captured, the student or player simply needs to begin jumping from near the A cone — even if the physical cone is no longer visible in the video.
Do I need to use two mobile devices to capture Gait Analysis?
Yes, Gait Analysis works best with two camera angles — side view and front view — to ensure accurate posture and movement tracking. You only need to select the student or player name in one of the devices. On the second mobile, recording can continue without assigning a name. If there’s available manpower, you may pause and resume recording on the second device when the student changes, but this step is optional, not mandatory.
Have the Gait or assessment results been validated by universities or domain experts?
Yes, our assessment results have been reviewed and validated by sports performance experts from partnered universities under formal MOUs. These experts regularly evaluate our outputs, provide feedback, and contribute to ongoing refinement through periodic reviews. Additionally, BirdieIns is actively used in multiple sports academies and educational institutions, where we have consistently achieved over 95% accuracy across all assessments.
Timers
How many timers can I create?
No limit on timers, but for clarity, use meaningful names and keep it around 10!

Still have questions?

Our sports engineers and technical support team are available to help.

Contact Customer Support